Privacy Policy

Celine Rose operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Celine Rose is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you. This does not include anonymous or de-identified data.

Depending on how you interact with our Services, we may collect:

  • Contact details: name, billing address, shipping address, phone number, email address
  • Financial information: payment details such as credit/debit card information and transaction details
  • Account information: username, password, preferences
  • Transaction information: items viewed, added to cart, purchased, returned, or exchanged
  • Communications: messages sent to customer support
  • Device information: IP address, browser type, device type
  • Usage information: how you interact with our website

How We Collect Personal Information

We collect personal information:

  • Directly from you (when you place an order, create an account, or contact us)
  • Automatically through cookies and similar technologies
  • From service providers (such as payment processors and fulfillment partners)
  • From partners or third parties where permitted by law

How We Use Your Personal Information

We use your personal information to:

Provide and Improve Our Services

  • Process payments and fulfill orders
  • Ship products and manage returns
  • Maintain your account
  • Personalize your shopping experience
  • Recommend relevant products

Marketing and Advertising

  • Send promotional emails (you may unsubscribe at any time)
  • Show personalized advertisements

Security and Fraud Prevention

  • Protect against fraudulent or illegal activity
  • Secure our website and payment systems

Customer Support

  • Respond to inquiries
  • Provide order updates and account assistance

Legal Compliance

  • Comply with applicable laws
  • Respond to lawful requests from authorities

How We Share Personal Information

We may share your information with:

  • Shopify (our e-commerce platform provider)
  • Payment processors
  • Shipping and fulfillment providers
  • IT and cloud service providers
  • Marketing partners
  • Legal authorities when required by law

We do not sell your personal information.

Shopify

Our store is hosted by Shopify. Shopify collects and processes personal data to provide and improve its services. For more information, please review Shopify’s Privacy Policy at: https://privacy.shopify.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from minors.

Security and Data Retention

We implement reasonable security measures to protect your personal information. However, no system is completely secure.

We retain personal information only as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion
  • Request data portability
  • Opt out of marketing communications

You can exercise these rights by contacting us at:
info@celine-rose.com

We will not discriminate against you for exercising your privacy rights.

International Transfers

Your information may be processed outside your country of residence. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Celine Rose

Email: info@celine-rose.com